Rotman School of Management


I'm proud to announce the Winter issue of the Rotman School of Management magazine features an article excerpted from my new book. 

In it, I argue that "fit" companies don't get that way by accident: they intentionally pursue a course of action that makes them stronger and more agile over time. I offer nine steps for creating a culture of continuous improvement. Of course, in the end, the biggest benefit of embracing this approach is not just improved processes and better-quality outputs: it is the growth and development of your employees. 

Read more (and purchase the article) at the HBR website

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